Terms and conditions
1. Scope and provider
These terms and conditions apply to all orders placed in the online shop “D-Collection”. The provider and your contractual partner is Dajana Klassen, sole trader (autónomo), Calle Pagell Mascarat, 03590 Pueblo Mascarat (Alicante), Spain, email: support.dcollection@gmail.com (“we” or “us”).
2. Conclusion of the contract
The presentation of products in the shop is not a legally binding offer but an invitation to order. By clicking the order button in the last step of checkout, you submit a binding offer to buy the goods in your cart. Before submitting, you can check and correct your details at any time.
The contract of sale is concluded when we confirm your order by email (order confirmation) or ship the goods to you.
3. Prices and shipping costs
All prices are in euros and include statutory VAT. Shipping costs are added as listed in our shipping policy and shown at checkout.
4. Delivery
We deliver to the countries that can be selected at checkout. Delivery takes approx. 5–10 business days from conclusion of the contract, unless stated otherwise on the product page. Orders with several items may be delivered in separate parcels at no extra cost to you.
5. Payment
The available payment methods are shown at checkout. The purchase price is due when you place your order. Payment is processed in encrypted form by Shopify or the respective payment provider.
6. Retention of title
The goods remain our property until they have been paid for in full.
7. Right of withdrawal
As a consumer, you have a 14-day right of withdrawal. Details can be found in our withdrawal policy.
8. Legal guarantee
The statutory warranty rights apply. Please let us know if goods arrive damaged; this does not affect your statutory rights.
9. Liability
We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, and under product liability law. In the event of a slightly negligent breach of essential contractual obligations, our liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded to the extent permitted by law.
10. Contract languages and storage of the contract text
The contract languages are German, English and Spanish. We store the contract text. You receive your order details with the order confirmation by email; you can view and save these terms on this page at any time.
11. Dispute resolution
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
12. Applicable law
Spanish law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.